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FAQ/CONTACTFrequently Asked Questions and Inquiries
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- Frequently Asked Questions and Inquiries
We have compiled a list of frequently asked questions from customers, so please take a look before contacting us.
※For inquiries about the organization, please contact the following e-mail address.
Inquiries from domestic organizations: <crc@drhm.jp>
Inquiries from overseas (inbound) organizations: <grc@drhm.jp>
About accommodation
- Do you have in-house clothes for children?
- In-house clothes for children are available in 2 sizes. （110cm・130cm）Please tell me at the front desk.※Please note that the number is limited.
- What amenities do you have?
Only toothbrushes are available in the guest room.
Please bring other amenities (combs, cotton sets [cotton swabs], razors and children's toothbrushes) from the front counter.
- Please tell me about check-in time
Check-in 15:00
※If the check-in time is set according to the accommodation plan, that will take precedence.- Tell me about check-out time
Check out 11:00
※If the check-out time is set according to the accommodation plan, that will take precedence.- When is the settlement?
Please pay it when you arrive.
- Could you tell me about the accommodation agreement?
Please see here for accommodation terms.
About the restaurant
- Tell me about dinner time
From 17:30 to 21:00 (last order 20:30)
About pick-up
- Do you have a pick-up?
There is a free shuttle bus between JR Minabe Station and the hotel.
※Please make a reservation by 17:00 the day before. TEL : 0739-72-5500Click here for more information
About Local Discovery
- What activities are available at Local Discovery?
There is a footbath that draws hot water from Chiri-hama Beach Onsen (free of charge for guests).
From 14:00～20:00
※The contents of the activity are subject to change.
About surrounding information
- Is there a convenience store nearby?
There is a FamilyMart Minabe Kaigan-mae store about 9 minutes by car from the hotel.
- Is there a drag store nearby?
There is Eva Green Minabe store about 10 minutes by car from the hotel.
- Do you have any recommended spots around the hotel?
Please refer to SIGHTSEEING (Sightseeing page) for recommended spots around the hotel.
Spots such as Kumano Kodo, fishing, gourmet and shops are also available on My Map of Google Maps.
>> Move to My Map