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FAQ/CONTACTFrequently Asked Questions and Inquiries
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- Frequently Asked Questions and Inquiries
We have compiled a list of frequently asked questions from customers, so please check before contacting us.
※For inquiries about the organization, please contact the following e-mail address.
Inquiries from domestic organizations: <crc@drhm.jp>
Inquiry of overseas (inbound) organizations: <grc@drhm.jp>
About accommodation
- Do you have in-house clothes for children?
- We offer 2 sizes of in-house clothes for children. （110cm・130cm）Please tell us at the front desk.※Please note that the number is limited.
- What amenities do you have?
Only toothbrushes are available in the guest room.
Please bring other amenities (combs, cotton sets [cotton swabs], razors, toothbrushes for children) from the front counter.
- Please tell me about check-in time
Check-in 15:00
※If there is a check-in time according to the accommodation plan, that will take precedence.- Tell me about check-out time
Check out 11:00
※If the check-out time is set according to the accommodation plan, that will take precedence.- When is the payment?
Please pay for it when you arrive.
- Could you tell me about accommodation terms?
Please see here for accommodation terms.
About the restaurant
- Tell me about dinner time
From 17:30 to 21:00 (last order 20:30)
About pick-up
- Do you have a pick-up?
There is a free shuttle bus between JR Minabe Station and the hotel.
※Please make a reservation by 17:00 the day before. TEL : 0739-72-5500Click here for more information.
About Local Discovery
- What activities are available at Local Discovery?
There is a footbath that draws hot water from Chiri-hama Beach Onsen (free of charge for guests).
From 14:00～20:00
※The contents of the activity are subject to change.
About surrounding information
- Is there a convenience store nearby?
About 9 minutes by car from the hotel, FamilyMart Minabe Kaigan-mae store is located.
- Is there a drag store nearby?
About 10 minutes by car from the hotel, there is Eva Green Minabe store.
- Do you have any recommended spots around the hotel?
Please refer to SIGHTSEEING (tourism page) for recommended spots around the hotel.
We also have a collection of spots such as Kumano Kodo, fishing, gourmet and shops on My Map of Google Maps.
>> Move to My Map